Maintenance
GHG offers a full Maintenance Service for all TalkingPoint branded products and many of the third party software products it sells.
Annually renewed TalkingPoint Maintenance Contracts can be purchased for a single economic annual fee to cover the following:
- 24-7 online support
- E-mail and telephone support
- Product upgrades and improvements.
TalkingPoint Maintenance Contracts ensure your product is kept up-to-date and fully supported for a single economic annual fee.
In addition to e-mail and telephone support, maintained cutomers benefit from 24-7 support available from our Product Database on this Site. The Product Database includes:
- Product improvements so you can keep up to date with what is changing
- Frequently asked questions to give you instant answers
- Trouble shooting guides to remedy incorrect installations and settings
- Current problems with workarounds if available
- Fixed problems with downloads available.
GHG's aim is to provide its maintained customers 24-7 self-service support from this site. Of course, if your question or problem is not answered in the Product Database, you can e-mail our support team, or in the unlikely case of emergency, place a call.
